Always Hire Top Talent, Even If it Costs You More

I know a potential employee that was recently not considered for a position because the prospective employer would not negotiate his base salary. Employer’s response was, “Money is an issue.” The base salary offered was $100,000 a year. The difference in the base salary they were negotiating over was ten to twenty thousand dollars a year. However, the company was stuck on a certain amount and would not budge. Here are some questions the company should be asking themselves.

Click to read more ...

Implementing a New Retail Product: Quick Overview

I was recently asked the following question. What is your approach to researching, developing and implementing a new product about which you have very limited knowledge prior to starting the process?

All new products or services require time and expense to implement, the first step is to ensure that the product is viable. This process entails: 1) developing a clear description of the product or service, 2) determining its competitive advantage by identifying the type of customer that would benefit from the product or service, 3) to ensure compatibility with other products and services, and 4) alignment with the company’s overall mission and strategy.  The next steps would include the following: Financial Projections, Risk Analysis, Licensing Requirements, Legal Opinions and Compliance Considerations.

If you have been through this process I would be interested in your comments of any other steps that you have included.

Driving Success in Today's Retail Operations

In today’s tough retail environment as the general economy shifts into recovery mode, consumers are still extremely concerned about spending money wisely. Retail businesses are going to be slow to stir from hibernation. All retail businesses are going to have to be focused on maximizing the keys to success in their environments. How can retail businesses deliver the kind of customer service, quality, and value cost-conscious consumers want while maintaining focus on their financial success? It has been said that the most difficult thing about being successful in business is remembering how simple it really is. At the head of any business that has ever been truly successful on a long-term basis, there has been an executive team who knew that there were a few simple principles upon which that business had to run. In today’s complex world, many have lost or forgotten some of these key principles. Here are a few of the essential principles:

Click to read more ...

The Myth of the Bottom Line

The Myth of the Bottom Line

The Retail Owners Institute has published a great article here on profit management and the income statement, strength management and the balance sheet (along with examples of each).

Dealing with Difficult Employees

Readers, I would be interested to know how all of you deal with difficult employees. I am sure that, at one time or another, you have asked yourself, “Why do some of my people have to be so difficult?” I don’t know how you recruit your employees, but I know that I do not go out of my way to hire troublemakers or cynics. So if I have hired someone who is proving to be a difficult employee, the first step might be to understand what has happened in their view to cause this behavior.

Click to read more ...